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Sanven information technology toll-free at 855-599-6320 from 9 a.m. to 5 p.m. PT Monday through Friday, e-mail at recalling@vevor.com, or online at https://www.vevor.com/pages/vevor-single-post-handrail or at www.vevor.com and click on Product Recall for more info.
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Recall Details

This recall includes Vevor's wrought iron single post hand rails for one or 2 action stairs. The hand rails were sold in black (model numbers TFBGWXLZHS1JGNHKIV0 and LTFSSHSDDZJSFS001V0), white (model number LTFSBSDDZJSFS0001V0) and silver (design numbers LTFS2BBXGMLFS0001V0, LTFS1BBXGMLFS0001V0 and LTFSBSHXDDZJSFS01V0). "Vevor" is printed on a label located near the bottom of the handrail and the model number is on the label of the item's product packaging.

Consumers ought to stop utilizing the recalled hand rails immediately and call Vevor for a complete refund. Vevor will supply pre-paid shipping labels for the customers to return the hand rails. Alternatively, customers can provide photographic proof of disposal or damage of the item to recalling@vevor.com. Vevor is calling all known purchasers directly.

Vevor has actually gotten 5 reports of the handrails breaking, resulting in injuries, including one head injury.

Note: Individual Commissioners might have statements associated with this subject. Please go to www.cpsc.gov/commissioners to look for statements related to this or other topics.

If you are experiencing problems with a recall treatment or believe a business is being non-responsive to your solution request, please utilize this form and describe the circumstance to CPSC.

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The U.S. Consumer Product Safety Commission (CPSC) is charged with safeguarding the general public from unreasonable risk of injury associated with using thousands of kinds of customer items. Deaths, injuries, and residential or commercial property damage from customer product-related incidents cost the country more than $1 trillion every year. Since the CPSC was developed more than 50 years ago, it has worked to guarantee the safety of consumer products, which has actually added to a decline in injuries related to these items.